Welcome to SpruceSprout.shop. We are committed to providing reliable shipping services and a smooth delivery experience for all customers. Please review the following shipping and delivery terms carefully before placing an order.

Shipping Origin

All orders are processed and shipped directly from our fulfillment facilities located in the United States.

Order Processing Time

Orders are typically processed on the same business day after payment confirmation. Please note that orders placed on weekends or holidays may be processed on the next business day.

Shipping Time

Once an order has been processed and dispatched, estimated delivery time is approximately 2 business days depending on the customer’s location and carrier operations.

While we strive to ensure timely delivery, shipping times may occasionally be affected by weather conditions, carrier delays, holidays, or other unforeseen circumstances beyond our control.

Shipping Confirmation & Tracking

Customers will receive a shipping confirmation email along with tracking information once the order has been shipped. Tracking details may take a short period to become active after dispatch.

Return Policy

Customers may request a return within 30 days of receiving their order. Returned products must generally be unused, in original packaging, and in resalable condition unless otherwise stated.

Certain clearance or final-sale items may not be eligible for return or exchange.

Refund Processing

Once the returned item has been received and inspected, approved refunds are typically processed within 3 business days back to the original payment method. Processing times may vary slightly depending on the customer’s bank or payment provider.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. SpruceSprout.shop is not responsible for delivery delays or lost packages caused by incorrect or incomplete address information submitted by the customer.

Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please contact our customer support team as soon as possible so we can assist in resolving the issue promptly.

Due to continued financial losses and operational difficulties, the business owner has made the difficult decision to conduct a final below-cost inventory clearance sale. We sincerely appreciate the support and understanding of all customers during this period while remaining inventory lasts.